Shipping Policy
IS SHIPPING FREE?
Free shopping is only available within the USA on orders of $100 and above.
HOW MUCH SHIPPING COSTS?
USA
| Economy | 0lb-100lb | USD $4.99 | 5 to 8 business days |
| Economy | 5lb-70lb | US$19.90 | 5 to 8 business days |
| Standard | 0lb–1lb | US$6.90 | 3 to 4 business days |
| Standard | 1lb–5lb | US$9.90 | 3 to 4 business days |
| Economy | US$100.00 and up | Free | 5 to 8 business days |
Rest of the World
We use DHL Express, UPS® and USPS and rates based on carriers rates at the time of shipping. Shipping time depends on your location and carriers availability. Normally it takes 7 to 14 days to deliver worldwide.
If your order is in stock and we process the item charges to your credit card, it will ship within five business days from the date of your order. We will send you an email with tracking information within 24 hours of your order leaving the warehouse This will go to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@seasonalmarts.com
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from the different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 1-5 weeks for your order to arrive at the USA (varies from product to product). Other countries can take an estimated 1-6 weeks (varies from product to product) due to distance traveling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Business Address: 4425 Eli Street, Houston Texas 77007, United States
Email: support@seasonalmarts.com
Phone: +1 240 798 2174
